At Restoration Dermatology, we request payment at the time of service unless prior arrangements have been approved. Should an overpayment occur, we will review your account and issue a refund promptly. Refunds are processed via your original credit card or by check; please note that we do not carry cash for reimbursements. For card refunds, please allow 7–10 business days for the credit to appear in your account, depending on your bank’s processing times.